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Privacy Policy

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Effective Date: 16/09/25

Crystal Detailing (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or contact us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and payment details.

  • Vehicle Information: Make, model, registration, and condition (for service purposes).

  • Usage Data: When visiting our website, certain information such as IP address, browser type, and device information may be collected.

2. How We Use Your Information

We use your information to:

  • Provide detailing services and complete bookings.

  • Process payments securely.

  • Communicate with you about appointments, services, or promotions (if you consent).

  • Improve our services and customer experience.

  • Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell your personal information. We may share limited information only with:

  • Payment providers (to process transactions).

  • Service partners (only if necessary to fulfil your booking).

  • Authorities, if required by law.

4. Data Storage & Security

  • All personal data is stored securely.

  • We take reasonable technical and organisational steps to protect your information against loss, theft, or misuse.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request deletion of your personal data (unless we must keep it for legal reasons).

  • Withdraw consent for marketing at any time.

6. Cookies & Website Tracking

If we use cookies on our website, they are used only to improve user experience and website performance. You can adjust cookie settings in your browser.

7. Retention

We only keep your personal information for as long as necessary to provide services and meet legal obligations.

8. Contact Us

If you have any questions or requests about this Privacy Policy, you can contact us at:

Crystal Detailing
Woodford Halse NN11 3EQ
crystaldetailing24@yahoo.com
 

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